The personal-selling process includes all of the following except
A) prospecting.
B) approaching the prospect.
C) answering objections.
D) providing a product sample.
E) making the presentation.

Question

Quizplus · Accepted Answer

Providing a product sample is not always a necessary component of the personal-selling process. It may be used in certain situations, but it is not a standard step in the process.

The Personal-Selling Process Includes All of the Following Except