New Seasons Market, a Locally Owned and Operated One-Stop Grocery

New Seasons Market, a locally owned and operated one-stop grocery store based in Portland, Oregon is committed to providing local products for its particular customer base. New Seasons strives to deepen customer trust and loyalty by keeping close and regular connection with customers in a quest to better understand the customers' needs and desires. New Seasons Market is creating a model for

A) form utility.
B) customer relationship management.
C) relationship marketing..
D) customer research management.
E) market segmentation.