Supplier relationship management (SRM):
A)Improves sales force productivity and boosts customer satisfaction
B)Facilitates collaboration between an organization and its trading partners
C)Permanently houses a supplier's employee in the purchasing department of the buyer's organization
D)All of the these

Question

Quizplus · Accepted Answer

Supplier relationship management (SRM) facilitates collaboration between an organization and its trading partners, which helps in improving procurement processes, reducing costs, ensuring on-time delivery, and building a strong supplier base. However, it does not directly improve sales force productivity or boost customer satisfaction. SRM does not permanently house a supplier's employee in the purchasing department of the buyer's organization; that is a different concept known as a vendor-managed inventory (VMI) program.

Supplier Relationship Management (SRM)