The degree to which a product or service performs relative to its intended design is:

Question

Quizplus · Accepted Answer

Conformance quality refers to the degree to which a product or service meets the specifications and expectations set by its design. This includes the consistency of the product or service in terms of its features, performance and reliability. Therefore, conformance quality is the best choice as it directly addresses the question about the product or service's performance relative to its intended design. B) service quality, C) design quality, and D) process quality are other important aspects of quality, but they focus on different aspects of the overall quality of a product or service.

The Degree to Which a Product or Service Performs Relative