Which of the Following Is Not True About Quality Costs

Which of the following is not true about quality costs?

A) Lost sales resulting from quality problems would be classified as external failure costs.
B) If a company is doing a good job in prevention activities,appraisal costs should be minimal.
C) It is generally less expensive if a defective good is shipped to a customer than if the defect is detected prior to shipment.
D) Generally,if a company devotes resources to prevention,its appraisal,internal failure and external failure costs should decline.