The efforts of a service provider may be damaged by customers for all of the following reasons EXCEPT
A) The customers do not understand their role in the service delivery process.
B) The customers are disorganized.
C) There are too many customers to serve.
D) All of these are reasons why the efforts of a service provider may be damaged.
E) None of these are reasons why the efforts of a service provider may be damaged.
Correct Answer:
Verified
Q31: Customers may be disappointed with a service
Q32: When training customers to ensure a better
Q33: Service organizations that exert too much control
Q34: Service organizations can produce a satisfying customer
Q35: Which of the following customer training tools
Q37: Which of the following categories of customer
Q38: Customer rage incidents,at all levels of severity,occur
Q39: COMPLETION QUESTIONS
Customer Mix
Customer Education
SERVQUAL,SERVPERF
Service Script
Selecting,Training
Compatibility Management
Police Officers
Customer
Q40: You and a partner were discussing customer
Q41: Is it necessary for service organizations to
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents