A bank invests $250 million to add the ability to provide online bill paying for its customers. Usage of the new service is at about 50% of expected usage. This is an example of

Question

Quizplus · Accepted Answer

Technological risk refers to the risk of a technology not performing as expected or not being adopted by users as anticipated. In this case, the bank's investment in online bill paying is not being used as much as expected, indicating a technological risk.

A Bank Invests $250 Million to Add the Ability to Provide