A company uses a system to measure the impact of human resources using complimentary measures relating to financial results, customers, internal business processes, and human capital management. This system is known as the

Question

Quizplus · Accepted Answer

The description provided refers to the balanced scorecard, which is a strategic planning and management tool that integrates multiple measures across four perspectives: financial, customer, internal business processes, and learning and growth (which encompasses human capital management). The other answer choices either do not align with the given description (A, C, E) or are not a standard term in HR or management (D).

A Company Uses a System to Measure the Impact of Human