Whose teachings regarding quality management emphasized the role of project teams to achieve periodic "breakthrough" improvements that provide dramatic gains to address chronic quality problems?
A) F.W. Taylor
B) Philip Crosby
C) Joseph M. Juran
D) W. Edwards Deming

Question

Quizplus · Accepted Answer

Joseph M. Juran, as part of his teachings on quality management, emphasized the importance of project teams in achieving breakthrough improvements to address chronic quality problems. This approach is known as the Juran Trilogy, which involves quality planning, quality control, and quality improvement through breakthrough efforts. Juran believed that these efforts would lead to dramatic gains in quality and overall business performance.

Whose Teachings Regarding Quality Management Emphasized the Role of Project