Which of the following statements is NOT one of Deming's 14 points for improving quality?
A) Create constancy of purpose toward improvement of product and service.
B) Cease dependence on inspection to achieve quality - build quality into the product.
C) Institute a vigorous program of education and self-improvement.
D) Focus the job tasks of workers by instituting barriers between departments.

Question

Quizplus · Accepted Answer

Deming emphasized the importance of breaking down barriers between departments and promoting cooperation and teamwork among workers. Therefore, the statement "Focus the job tasks of workers by instituting barriers between departments" goes against Deming's philosophy and is not one of his 14 points for improving quality.

Which of the Following Statements Is NOT One of Deming's