Which one of the following is part of prevention costs?
A) the costs of quality audits
B) the costs resulting from yield losses
C) the costs of improving process design and product design
D) the costs of lawsuits from injury from use of the product

Question

Quizplus · Accepted Answer

Prevention costs include the costs of activities that are aimed at preventing poor quality in the products or services, such as improving process design, product design, and training. The costs of quality audits and lawsuits from injury are considered as appraisal costs and external failure costs respectively. Yield losses are considered as internal failure costs.

Which One of the Following Is Part of Prevention Costs