Which one of the following is a consequence of external failures?
A) longer lead times
B) more rework
C) more litigation costs
D) lower product costs

Question

Quizplus · Accepted Answer

External failures refer to failures that occur after the product has been delivered to the customer. This can lead to customer dissatisfaction, complaints, lawsuits, and other legal expenses. Therefore, external failures can result in higher litigation costs. Longer lead times, more rework, and lower product costs are consequences of internal failures.

Which One of the Following Is a Consequence of External