At which of the following levels will the cost of detecting product defects be the highest?
A) customer
B) process
C) final testing
D) raw material

Question

Quizplus · Accepted Answer

The cost of detecting product defects is highest at the customer level because it typically involves recalls, refunds, loss of reputation, and potential legal action. Detecting defects at earlier stages, such as during production or final testing, is generally more cost-effective.

At Which of the Following Levels Will the Cost of Detecting