Four major costs categories are associated with total quality management.Which one of the following is NOT one of those cost categories?
A) internal failure cost
B) external failure cost
C) prevention cost
D) correction cost

Question

Quizplus · Accepted Answer

The four major cost categories associated with total quality management are internal failure cost, external failure cost, prevention cost, and appraisal cost. Correction cost is not a recognized cost category for TQM.

Four Major Costs Categories Are Associated with Total Quality Management