In their best-selling book, Lean Thinking, Womack and Jones identified all of the following principles of lean EXCEPT
A) define value from the customer's perspective.
B) describe the value stream for each product or service.
C) define the muda in every business activity.
D) strive for continuous improvement.

Question

Quizplus · Accepted Answer

The principles of lean identified by Womack and Jones include defining value from the customer's perspective, describing the value stream for each product or service, striving for continuous improvement, and identifying and eliminating waste (muda) in every business activity. Therefore, the correct answer is C, as this principle is actually included in the list.

In Their Best-Selling Book, Lean Thinking, Womack and Jones Identified