When the message is emotional, the sender should use what form of communication:
A) Verbal
B) Written
C) Nonverbal
D) E-mail

Question

Quizplus · Accepted Answer

Verbal communication allows for the use of tone, inflection, and other nonverbal cues to convey emotion effectively. Written and electronic forms of communication may not accurately convey the intended emotion. Nonverbal communication can also be effective but may not always be possible or appropriate depending on the situation.

When the Message Is Emotional, the Sender Should Use What