Southwest Airlines prides itself for hiring employees based on specific job-related skills, rather than on personality and attitude.

Question

Quizplus · Accepted Answer

This statement is false. Southwest Airlines is known for placing a strong emphasis on hiring employees with a positive and friendly attitude, as they believe this is a crucial aspect of providing exceptional customer service. However, they also prioritize having the necessary job-related skills and experience.

Southwest Airlines Prides Itself for Hiring Employees Based on Specific