Organizational citizenship behaviors can be understood as:
A) individual behaviors that are beneficial to the organization and not recognized by the formal reward system.
B) individual behaviors that are beneficial to the organization and are recognized by the formal reward system.
C) group behaviors that are beneficial to the organization and are recognized by the formal reward system.
D) group behaviors that are beneficial to the organization and are not recognized by the formal reward system.

Question

Quizplus · Accepted Answer

Organizational citizenship behaviors are individual behaviors that are beneficial to the organization but are not formally rewarded. These behaviors are voluntary and go beyond an employee's job requirements. Examples include helping colleagues, promoting a positive work environment, and being proactive in problem-solving.

Organizational Citizenship Behaviors Can Be Understood As