The use of __________ focuses the evaluator's attention on key behaviours that distinguish effective from ineffective work performance.
A) simple analysis
B) job analysis
C) critical incidents
D) graphic rating scales
E) multiperson comparisons

Question

Quizplus · Accepted Answer

Critical incidents are specific examples of on-the-job behaviour that illustrate either effective or ineffective job performance. Focusing on these incidents helps to identify the key behaviours that distinguish effective from ineffective work performance.

The Use of __________ Focuses the Evaluator's Attention on Key