Which of the following is a feature of a service?
A)It is tangible.
B)Ownership is transferred.
C)Quality can be measured by defects.
D)Production and consumption happen at the same time.

Question

Quizplus · Accepted Answer

Production and consumption of a service happen at the same time, which means that the customer receives the benefits of the service immediately. Services are intangible, meaning they cannot be touched or owned like a physical product. Quality measurement in service is based on customer satisfaction and overall experience, rather than defects.

Which of the Following Is a Feature of a Service