Universal Office Supply has organized its sales department under its three main account types: wholesale, retail, and government. Universal is using __________ departmentalization.
A) product
B) customer
C) process
D) geographical
E) functional

Question

Quizplus · Accepted Answer

Universal Office Supply has organized its sales department based on the types of accounts, which are wholesale, retail, and government. This is an example of customer departmentalization, where departments are created based on the types of customers being served.

Universal Office Supply Has Organized Its Sales Department Under Its