A customer gives Jan a request that she has never heard before in her 15 years of experience at the hardware store.Since the request involves the application of a new technology,Jan is not sure what to do.This is an example of a(n)________ problem.
A)technical
B)unstructured
C)programmed
D)nonprogrammed
E)structured

Question

Quizplus · Accepted Answer

This is an example of an unstructured problem because it involves a new situation that Jan has not encountered before and lacks a clear procedure or solution.

A Customer Gives Jan a Request That She Has Never