Sometimes Sharon instructs her local managers to follow ________ when confronted with problem situations.These establish general parameters for the decision maker rather than specifically stating what should or should not be done.
A)rules
B)procedures
C)precedents
D)regulations
E)policies

Question

Quizplus · Accepted Answer

Policies establish general parameters for decision making without specifically stating what actions should or should not be taken. Rules and regulations are more specific and binding. Precedents are based on past decisions and may not always be relevant to a current situation. Procedures are step-by-step instructions on how to perform a task or activity.

Sometimes Sharon Instructs Her Local Managers to Follow ________ When