Kristofer just opened a gourmet bakery in the downtown area. This is the first business he has owned and he wants to assess the overall bakery operation and make sure services are being delivered appropriately. Kristofer is looking to conduct a(n):
A) needs evaluation.
B) process evaluation.
C) program evaluation.
D) outcome evaluation.

Question

Quizplus · Accepted Answer

A process evaluation would assess the delivery of services within the bakery operation and ensure they are being executed correctly. A needs evaluation would focus on assessing the needs of potential customers or the community, a program evaluation would assess the effectiveness of specific programs or initiatives within the business, and an outcome evaluation would measure the impact or results of the business's overall performance.

Kristofer Just Opened a Gourmet Bakery in the Downtown Area