A quick method of finding out the degree of customer satisfaction at a local supermarket would be through the use of:
A) an essay.
B) a Likert scale.
C) an experimental study.
D) a quasi-experimental study.

Question

Quizplus · Accepted Answer

A Likert scale is a quick and efficient method for measuring customer satisfaction, as it allows customers to express their level of satisfaction on a scale, typically ranging from "strongly disagree" to "strongly agree." This method is straightforward and easy to analyze.

A Quick Method of Finding Out the Degree of Customer