Which of the following statements about bureaucracy is false?
A) Subcultures develop even in the largest bureaucracies.
B) Secretaries and other assistants often have more power than their job description or salary indicates.
C) The informal culture of bureaucracy works to make all employees feel more connected and included.
D) Informal norms within a bureaucracy may increase or decrease worker productivity.

Question

Quizplus · Accepted Answer

The informal culture of bureaucracy often leads to the formation of cliques and power dynamics that can make some employees feel excluded rather than included.

Which of the Following Statements About Bureaucracy Is False