A judge found ____ guilty of not providing timely on-site technical support that customers were entitled to and, as a result, lost its place as the world's largest computer manufacturer.
A) Hewlett-Packard
B) Dell
C) IBM
D) Apple

Question

Quizplus · Accepted Answer

In 2003, Dell was found guilty by a judge of not providing timely on-site technical support to its customers, resulting in lost sales and a damaged reputation. This led to Dell losing its place as the world's largest computer manufacturer to Hewlett-Packard. IBM and Apple were not involved in this particular case.

A Judge Found ____ Guilty of Not Providing Timely On-Site