Of the following steps of a grievance process, which one should be taken when no resolution develops despite having brought in a mediator?
A) Top senior executives are brought into the discussion to resolve the grievance.
B) The dispute is brought to a national union officer, who will work with management to try and resolve the issue.
C) The complaint is presented to the company's union grievance committee.
D) The union will initiate the grievance process by formally expressing it in writing.
E) An arbitrator is asked to review the evidence and make a decision.

Question

Quizplus · Accepted Answer

When no resolution is reached after mediation, the next step would be to have an arbitrator review the evidence and make a decision. This is a more formal and legally binding process than mediation, and the decision made by the arbitrator is final and binding for both parties. Therefore, option E is the best choice in this case.

Of the Following Steps of a Grievance Process, Which One