Joan Rothman works in the marketing department of Roerich & Co, a designer apparel company, where she has earned the reputation of being a capable yet friendly manager. When employees go to her with a new design idea or a personal problem, she hears them out and provides potential solutions and relevant feedback to ensure that she and the employee have the same understanding of the matter being communicated. Joan is a(n) _____ listener.

Question

Quizplus · Accepted Answer

Joan is described as someone who hears out her employees and provides potential solutions and feedback to ensure understanding. This indicates that she is an active listener who engages in the conversation and seeks to understand the message being communicated.

Joan Rothman Works in the Marketing Department of Roerich