When an organization uses the technological change as an opportunity to reevaluate and redesign existing processes rather than just automate existing processes, it is called:

Question

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Process reengineering involves examining current processes and redesigning them to improve efficiency and effectiveness. It goes beyond just automation and looks to make fundamental changes to the way things are done. This approach can lead to significant improvements in performance and competitiveness.

When an Organization Uses the Technological Change as an Opportunity