In the context of Information Technology Infrastructure Library,_____ provides a means for an information technology (IT) organization to measure and improve the service levels.
A) continual transition improvement
B) continual process improvement
C) service strategy
D) service operation
Correct Answer:
Verified
Q17: Which of the following is true of
Q18: An organization's _ and board of directors
Q19: Which of the following is essential to
Q20: Information technology (IT)_ is a framework that
Q21: Which of the following is a method
Q23: Which of the following is true of
Q24: Which of the following is true of
Q25: Spivy Tech,a software firm,has decided to change
Q26: In the context of Information Technology Infrastructure
Q27: Which of the following factors influences information
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