When companies "listen" to what customers say about their products on Facebook, Twitter, Blogs, etc., and then respond to those messages, their actions are consistent with the _______________ model of communication described in the textbook.

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The Answer of When companies "listen" to what customers say about their products on Facebook, Twitter, Blogs, etc., and then respond to those messages, their actions are consistent with the _______________ model of communication described in the textbook.

When Companies "Listen" to What Customers Say About Their Products