Retailers who employ an Omni-channel strategy create a seamless brand experience for customers who might have brand contacts
A) Multiple channels
B) The Internet
C) A centralized call center
D) In-store experience
E)g. advertising, sales support, product information, purchase, returns, etc.) through ________________________.

Question

Quizplus · Accepted Answer

Omni-channel strategy involves integrating multiple channels to provide a seamless customer experience across all brand interactions.

Retailers Who Employ an Omni-Channel Strategy Create a Seamless Brand