Retailers who employ an Omni-channel strategy create a seamless brand experience for customers who might have brand contacts
e.g. advertising, sales support, product information, purchase, returns, etc.) through multiple channels.

Question

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Retailers who employ an Omni-channel strategy aim to create a seamless brand experience for customers through various channels in order to increase customer satisfaction, loyalty and sales.

Retailers Who Employ an Omni-Channel Strategy Create a Seamless Brand