In which of the following messages would it be appropriate to use informal language?
A) A message from an HR manager to his company's CEO, requesting an appointment
B) A message written by a customer care executive to a new customer, welcoming her
C) A message written to a coworker, asking her about her plans for the day
D) A letter written to a government official, requesting for the renewal of one's work permit
E) A message written by a line manager to the CIO of the company

Question

Quizplus · Accepted Answer

It would be appropriate to use informal language in a message written to a coworker, asking about their plans for the day. In this situation, the tone is likely to be casual, and using informal language would help to create a sense of familiarity and rapport between colleagues. However, for all the other options, more formal language is expected, depending on the company and the industry.

In Which of the Following Messages Would It Be Appropriate