One challenge of using CRM is:
A)integrating data into customer relationship.
B)knowing amount paid by consumers in different countries.
C)understanding which customers are most valuable.
D)assessing the use of credit cards for payment.
E)knowing the use of laptop computers by customers.

Question

Quizplus · Accepted Answer

Integrating data into customer relationship is a major challenge of using CRM, as it involves collecting, organizing and analyzing large amounts of customer data from various sources and integrating them into a comprehensive customer view. This requires advanced technology and data management skills, and it can be time-consuming and costly to set up and maintain. Knowing the amount paid by consumers in different countries, understanding which customers are most valuable, assessing the use of credit cards for payment, and knowing the use of laptop computers by customers are all important aspects of CRM, but they are not necessarily challenges in themselves.

One Challenge of Using CRM Is