The close long-term relationships between auto salespersons and the Japanese people can be considered as a consumer version of the keiretsu system.

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The keiretsu system in Japan refers to a set of companies with interlocking business relationships and shareholdings. While traditionally applied to large corporations and industries, the concept of close, long-term relationships can also extend to the consumer level, such as the enduring relationships between auto salespersons and their customers, reflecting a similar principle of mutual loyalty and support.

The Close Long-Term Relationships Between Auto Salespersons and the Japanese