Productivity goals, according to Deming, should be strictly numerical to avoid ambiguity.

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While Deming believed in setting specific goals, he also emphasized the importance of considering the system as a whole and the aim of continuous improvement. He warned against setting arbitrary numerical targets that could lead to shortsighted decision-making and neglect of important factors such as quality and customer satisfaction. Therefore, productivity goals should not be strictly numerical, but rather take into account the overall goals of the organization and the needs of stakeholders.

Productivity Goals, According to Deming, Should Be Strictly Numerical to Avoid