High-quality service that gives customers a cheerful and helpful experience is called ________.
A)consistency
B)accuracy
C)courtesy
D)convenience

Question

Quizplus · Accepted Answer

Courtesy refers to being polite, respectful, and providing a welcoming atmosphere to customers, creating a cheerful and helpful experience. While consistency, accuracy, and convenience are also important elements of high-quality service, they do not necessarily contribute to a cheerful and helpful experience as much as courtesy does.

High-Quality Service That Gives Customers a Cheerful and Helpful Experience