Emotions can distort communication ________.
A)for senders only
B)for receivers only
C)for both senders and receivers
D)only when negative

Question

Quizplus · Accepted Answer

Emotions can affect both senders and receivers of communication. For example, a sender who is extremely happy may not be clear in their message because they are speaking too quickly or jumping from topic to topic. On the other hand, a receiver who is angry or upset may misinterpret the message or find it difficult to focus on the conversation. Both situations demonstrate how emotions can distort communication for both the sender and receiver.

Emotions Can Distort Communication ________