Mr. Smith told his client, Mr. Jabar, who was not an IT expert, that the new software systems were much better than his existing ones. To convince Mr. Jabar, Mr. Smith used a great deal of technical jargon that his client did not really understand. Mr. Smith did this intentionally to confuse Mr. Jabar. This is an example of

Question

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Mr. Smith's use of technical jargon to intentionally confuse Mr. Jabar is an example of "noise" in communication, where irrelevant or complex information is used to distract or mislead the receiver.

Mr Smith Told His Client, Mr