Empathic listening differs from active listening in that
A) active listening is one kind of empathic listening.
B) active and empathic listening are both purposeful.
C) empathic listening adds the goal of understanding.
D) empathic listening invites more feedback.

Question

Quizplus · Accepted Answer

While active listening is purposeful and involves techniques such as paraphrasing and summarizing, empathic listening goes beyond that by seeking to understand and empathize with the speaker's emotions and experiences. Empathic listening is characterized by a deep sense of presence, active engagement, and a genuine desire to connect with the speaker on an emotional level. It invites more feedback but that is not the difference between active and empathic listening.

Empathic Listening Differs from Active Listening in That