Tenets embraced by health care professionals and promoted by health care leaders and organizations such as TJC and the IOM include which of the following (select all that apply) ?
A) People and systems are the problems, not processes.
B) Quality measurement and monitoring is everyone's job.
C) Quality cannot be enhanced by nonpunitive work cultures.
D) Standardization of processes is key to managing work and people.
E) The impetus for quality monitoring is not primarily for accreditation or regulatory compliance.
Correct Answer:
Verified
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