A medical-surgical unit reports higher rates of patient satisfaction coupled with high rates of staff satisfaction and productivity. Which of the following is attributed to the data?

Question

Quizplus · Accepted Answer

Effective leadership is the most likely factor that can lead to high rates of patient satisfaction, staff satisfaction, and productivity. A good leader can motivate, inspire and create a positive work environment that encourages staff to perform at high levels. Effective leadership also involves encouraging staff development, promoting teamwork, and ensuring that resources are available to support staff. Therefore, it is likely that the high rates of patient satisfaction, staff satisfaction, and productivity are due to effective leadership. While management involvement, mentoring, rewards, and recognition are important factors, they are more likely to be effective when there is already good leadership in place.

A Medical-Surgical Unit Reports Higher Rates of Patient Satisfaction Coupled