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Sabrina, a Working Mother, Comes Home After a Hard Day

Question 20

Multiple Choice

Sabrina, a working mother, comes home after a hard day at the office. Her seven-year old son, Liam, wants to tell her about his day at school. He begins to explain about how he got selected for his school's soccer team. However, Sabrina is unable to pay attention to her son out of sheer exhaustion. In this context, Sabrina's fatigue represents _____ in the communication process between herself and her son.


A) a physical barrier
B) perceptual bias
C) ambiguity
D) an attitudinal barrier
E) noise

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