________ are voluntary groups of people drawn from various production teams who make suggestions about quality but have no authority to make decisions or execute.
A) Interest groups
B) Quality circles
C) Focus groups
D) Autonomous work groups
E) Quality control commissions

Question

Quizplus · Accepted Answer

Quality circles are a type of participatory management approach in which voluntary groups of employees are formed to identify and solve work-related problems. These groups are made up of members drawn from various production teams and meet regularly to discuss quality improvement, make suggestions for improvement, and devise innovative solutions to problems. However, they have no authority to make decisions or execute them.

________ Are Voluntary Groups of People Drawn from Various Production