An invisible barrier that makes it difficult for certain groups, such as minorities and women, to move beyond a certain level in the organizational hierarchy is referred to as the
A) span of control.
B) glass ceiling.
C) service gap.
D) value chain.
E) Gini index.

Question

Quizplus · Accepted Answer

The glass ceiling is a term used to describe an invisible barrier that often exists for women and minorities in advancing to higher levels of an organization's hierarchy. It is a form of discrimination that prevents these individuals from reaching their full potential within the organization.

An Invisible Barrier That Makes It Difficult for Certain Groups