As a manager at Carrel Corp., Derek spends much of his time coaching young managers and making sure that any required information reaches all the branches for them to be successful. Derek would best be described as an)
A) frontline manager.
B) tactical manager.
C) operational manager.
D) top-level manager.
E) institutional controller.

Question

Quizplus · Accepted Answer

Derek's role as a coach and information distributor suggests that he is a tactical manager, responsible for implementing the strategies set by higher-level managers and ensuring that the day-to-day operations run smoothly. A frontline manager typically oversees employees who directly serve customers, an operational manager focuses on the production and delivery of goods or services, a top-level manager makes high-level decisions and sets overall strategy, and an institutional controller is responsible for financial management and accounting.

As a Manager at Carrel Corp