The senior managers at Argonia Studios Inc. recognized a lack of employee enthusiasm about the new website. In fact there was a fair amount of infighting and accusations of who was responsible for the layout, given that the firm is considered to be highly competent in design and production. Karen, a manager, got the team together and engaged them in a lively discussion to determine how to change the website so that it reflected more of Argonia's unique design ability. As the meeting wound down, each team member volunteered to take on a part of the project to fix the site. The ability to identify this problem and resolve it is an effective use of _____ skills.
A) conceptual and decision
B) informational
C) technical
D) professional
E) negotiation

Question

Quizplus · Accepted Answer

Karen's ability to recognize and address the lack of enthusiasm and infighting among team members required her to use conceptual and decision-making skills. She had to analyze the situation, identify the problem, and come up with a solution to engage and motivate her team to fix the website. This involved making decisions about how to change the site to reflect the company's unique design ability and getting buy-in from her team members to take on different parts of the project.

The Senior Managers at Argonia Studios Inc