The Telemarketing and Consumer Fraud and Abuse Prevention Act:

Question

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Under the Telemarketing and Consumer Fraud and Abuse Prevention Act, the Federal Trade Commission (FTC) established the Telemarketing Sales Rules in 1995 to prevent deceptive and abusive telemarketing practices. The rules require that telemarketers disclose to customers the total cost of the goods or services offered, any material restrictions or conditions on the use or purchase of the goods or services, and the terms of any refund or exchange policies mentioned in the solicitation. These disclosures must be made before the customer pays for the goods or services.